Privacy Policy
Last updated October 01, 2023
This privacy notice for 2023 NelStudio ("we", "us", or "our") describes how and why we might collect, store, use, and share your information when you use our services ("Services"), including mobile applications (DigiTCGZone, GundamTCGUniverse) and related engagement. Questions or concerns? Contact us at nelsonchim2002@gmail.com.
Summary of Key Points
- What personal information do we process? We may process personal information based on how you interact with our Services, the choices you make, and the features you use.
- Do we process any sensitive personal information? No.
- Do we receive any information from third parties? No.
- How do we process your information? To provide, improve, and administer our Services; communicate with you; ensure security and fraud prevention; and comply with legal requirements.
- How do we keep your information safe? We have organizational and technical security procedures in place, though no transmission over the internet can be guaranteed 100% secure.
1. What Information Do We Collect?
Personal information you disclose to us
We collect personal information that you voluntarily provide when registering, expressing interest in our products, participating in activities, or contacting us. This may include:
- Usernames and passwords
- Email addresses and contact preferences
- Billing addresses
- Debit/credit card numbers
- Contact or authentication data
We do not process sensitive information.
Payment Data. We may collect data necessary to process payments (payment instrument numbers and security codes). All payment data is stored by Apple and Google. Their privacy notices are at Apple and Google Play.
Social Media Login Data. If you register using a social media account (e.g. Facebook or Twitter), we receive certain profile information such as name, email address, friends list, and profile picture.
Application Data. If you use our app(s), we may collect, with your permission:
- Geolocation Information — to provide location-based services. You can disable this in device settings.
- Mobile Device Access — camera, storage, social media accounts, and other features.
- Mobile Device Data — device ID, model, OS version, browser type, IP address, and similar technical information.
- Push Notifications — you can disable these in device settings.
Information automatically collected
We automatically collect certain information when you visit or use our Services, including:
- Log and Usage Data — IP address, browser type, pages viewed, search queries, date/time stamps, and device event information.
- Device Data — hardware model, operating system, ISP/carrier, and system configuration.
- Location Data — approximate or precise location derived from IP address or GPS. You can opt out via device settings.
2. How Do We Process Your Information?
We process personal information to:
- Facilitate account creation and authentication
- Deliver and facilitate our services to you
- Respond to inquiries and offer support
- Send administrative and service-related communications
- Fulfil and manage orders, payments, returns, and exchanges
- Enable user-to-user communications
- Request feedback and improve our Services
- Send marketing and promotional communications (you may opt out at any time)
- Deliver targeted advertising tailored to your interests
- Monitor and protect against fraud and abuse
- Identify usage trends and improve our Services
- Measure effectiveness of marketing campaigns
- Protect vital interests of users or third parties
3. What Legal Bases Do We Rely On?
We only process personal information when we have a valid legal reason. Depending on your location, we may rely on:
- Consent — You may withdraw consent at any time by contacting us.
- Performance of a Contract — Processing necessary to fulfil our contractual obligations to you.
- Legitimate Interests — Such as improving our Services, sending relevant offers, and preventing fraud.
- Legal Obligations — To comply with law enforcement or regulatory requirements.
- Vital Interests — To protect the safety of users or third parties.
If you are located in Canada, we may also process your information under implied consent or specific statutory exceptions permitted under Canadian law.
4. When and With Whom Do We Share Your Information?
- Business Transfers. We may share information during negotiations of any merger, sale of company assets, financing, or acquisition.
- Offer Wall. Our app(s) may display a third-party hosted offer wall. When you click on an offer, you will leave our application. A unique identifier (such as user ID) will be shared with the offer wall provider to prevent fraud and credit your account appropriately.
5. Our Stance on Third-Party Websites
Our Services may link to third-party websites or display third-party advertisements. We are not responsible for the safety, privacy practices, or content of those third parties. We encourage you to review their privacy policies before sharing any information with them.
6. How Do We Handle Your Social Logins?
If you register or log in using a third-party social media account, we receive certain profile information (such as name, email, friends list, and profile picture). We use this information only as described in this notice. We are not responsible for how the social media provider uses your information and recommend reviewing their privacy policy.
7. How Long Do We Keep Your Information?
We keep personal information only as long as necessary for the purposes outlined in this notice, or as required by law. When we no longer need your information, we will delete or anonymize it. If deletion is not immediately possible (e.g. data in backup archives), we will securely store and isolate it until deletion is possible.
8. How Do We Keep Your Information Safe?
We have implemented appropriate technical and organizational security measures to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. You access our Services at your own risk and should do so within a secure environment.
9. What Are Your Privacy Rights?
Depending on your location (e.g. EEA, UK, Switzerland, or Canada), you may have rights to access, rectify, erase, restrict, or port your personal information, and to object to automated decision-making.
Withdrawing consent: You may withdraw consent at any time by contacting us. This will not affect the lawfulness of processing already carried out.
Opting out of marketing:Click the unsubscribe link in any marketing email, reply 'STOP' to any SMS, or contact us directly.
Account Information: You may review or update your account information through your account settings, or request deletion by contacting us. We may retain certain information to comply with legal obligations.
Questions about your privacy rights? Email us at nelsonchim2002@gmail.com.
10. Controls for Do-Not-Track Features
Most web browsers include a Do-Not-Track (DNT) feature. As no uniform technology standard for DNT has been finalized, we do not currently respond to DNT signals. If a standard is adopted that we are required to follow, we will update this notice accordingly.
11. Do United States Residents Have Specific Privacy Rights?
If you are a US resident, you may have additional rights regarding your personal information. In the past 12 months we have collected:
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers | Name, alias, postal address, phone, unique personal identifier, IP address, email, account name | No |
| B. Protected classification characteristics | Gender and date of birth | No |
| C. Commercial information | Transaction information, purchase history, financial details, payment information | Yes |
| D. Biometric information | Fingerprints and voiceprints | No |
| E. Internet or network activity | Browsing history, search history, interactions with websites and apps | Yes |
| F. Geolocation data | Device location | Yes |
| G. Audio, electronic, visual information | Images and audio/video recordings | No |
| H. Professional or employment-related information | Business contact details, job title, work history | No |
| I. Education information | Student records and directory information | No |
| J. Inferences | Inferences drawn from personal information to create a profile | No |
| K. Sensitive personal information | No |
We retain Category C, E, and F data for as long as you have an account with us. We have not sold or shared personal information with third parties for commercial purposes in the preceding 12 months, and will not do so in the future.
12. Do We Make Updates to This Notice?
We may update this privacy notice from time to time. The updated version will be indicated by a revised date and will be effective as soon as it is accessible. We encourage you to review this notice frequently.
13. How Can You Contact Us?
If you have questions or comments about this notice, email us at nelsonchim2002@gmail.com.
2023 NelStudio
14. How Can You Review, Update, or Delete Your Data?
Based on applicable law, you may have the right to request access to, correction of, or deletion of the personal information we hold about you. To submit a request, please contact us at nelsonchim2002@gmail.com.